Effective support of front-office operations
Providing employees of financial institution with consolidated and complete view of information related to a customer
Automatic decision making
Ability to fully automate credit scoring and pricing to approve loans in real time mode
Effective communications with clients
Predefined and adjustable set of letters and messages that can be send to a client
Third party integration
Retrieving data from traditional or alternative third-party sources to determine scoring, ratings and prices
Modifying existing loans
Allows to simulate or/and make changes to existing loans
Personal account and user functions
Customers can see their active and previous loans, payment schedules, download files, make payment etc.
Complete package for communication
E-mail, SMS, VoIP etc.
Flexible management of payment
Support for multiple types of payments
Interest rate
Supports multiple methods of interest charging
Customer service
Integrated window mechanism to request to obtain any service requests
Web and mobile content management
Allows to make changes to the content of web and mobile sites easily
Data validation
Validating data provided by a client (address, contact data, identity numbers, expiration dates etc.)
Multiple loan request channels
Collecting loan request from several sources, including Internet, phones, call centers and other channels
Security and data protection
A set of security means to minimize internal and external frauds
IP-telephony
Integration with VOIP solutions for voice calls, recording, call forwarding, voice menu etc.
Advantages
- Accounting Management
- Amortization
- Schedule
- Newsletters
- Debt Management
- Tax Management
- Escrow Management
- Fee Management
- Loan Processing
- Multilanguage Support
- Payoff Processing